InfiRay Thermal E2n V2.0

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer.

We offer a no returns policy on electrical/electronic goods unless there is an identifiable manufacturing fault.

There are certain situations where only partial refunds are granted (if applicable) 
– Any item not in its original condition is damaged or missing parts for reasons not due to our error 
– Any item that is returned more than 30 days after delivery 

Refund policy 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.